About DebtPayable – Professional Debt Collection Agency

At DebtPayable we are committed to excellence in the provision of our services. To achieve this high standard we have developed a Code of Practice to frame all actions and decisions at DebtPayable.​

Due to the sensitive nature of many of our operations respect for your privacy is one of our highest priorities.

A core function of our work requires the use of personal information.  We have the highest regard for keeping this information confidential and maintain strict guidelines on the access to and use of information provided.

As part of our debt recovery services, we provide credit reporting to our members.​

Any members accessing our credit reporting function must agree to use the information provided for lawful purposes in compliance with the Commonwealth Privacy Act and the National Privacy Principles, and agree to our Terms and Conditions of Access.  

In order to ensure the accuracy of information held on our database and to avoid unnecessary embarrassment or concern being caused, DebtPayable has established a Dispute Resolution Procedure.​

If you discover, or believe, that our database contains information about you which you consider to be inaccurate, incomplete or out of date then you are welcome to make use of this policy.

To ensure DebtPayable's website, system and services are used in accordance with our relevant legal, regulatory and ethical obligations, all access to our website, system and services is governed by our Terms and Conditions of Access.

DebtPayable reserves the right to gather information in relation to any activity performed on this site, or within our iManager system, which we have reasonable grounds to suspect may constitute a criminal offence, or an attempt to commit a criminal offence, or is otherwise unlawful and, where necessary, to make disclosures about such activities to relevant law enforcement agencies.

At DebtPayable we believe all Australians share responsibility to contribute to our national security, including a capable and resilient Australian Defence Force with permanent and reserve components.

As responsible corporate citizens, we pledge to support our employees who serve our nation as Australian Defence Force Reservists and to provide the leave required for their service obligations.